Account Executive
Location: Motherwell (primarily based, with occasional travel to Bellshill)
Working Pattern: Monday to Friday, 37.5 hours week
Salary: £35,000 to £40,000 per annum, depending on experience
MRD are working exclusively on a retained basis with Langdons to recruit this role.
Do you have experience managing customer accounts within a fast-paced commercial environment?
Are you confident in building strong client relationships while supporting sales growth and service delivery? If so, our Account Executive role could be the perfect opportunity for you!
STEF Langdons are experiencing exciting growth, and we’re looking for an Account Executive to join our team, supporting our Scotland region. This is a fantastic opportunity for someone looking to develop their career within a dynamic and customer-focused sales and operations environment.
What we do:
From fresh consignments to frozen goods, STEF Langdons has logistics covered. We deliver to almost any location in the UK or Ireland within 24 hours, operating from 11 depots with a fleet of 375+ vehicles.
We’re proud to be the only company providing a nationwide 24-hour chilled and frozen food service – and we do it exceptionally well.
The role:
Supporting the Regional Account Manager, you will play a key role in developing and maintaining customer accounts across Scotland, contributing to the continued growth of our logistics and warehouse services.
The role involves regular customer engagement, account development, service follow-up, and providing administrative support for sales activities. You will work collaboratively with internal teams to ensure a consistent, high-quality service, while identifying opportunities to retain and grow customer accounts through the promotion of our transport, storage, and picking services.
What will you be doing as our Account Executive?
Key Responsibilities:
- Secure and manage sales accounts for designated company customers, ensuring all services provided meet required terms and conditions, with any issues followed up and resolved in a timely manner.
- Provide quotations upon request and ensure all orders and payments are processed in line with company accounting and purchasing procedures.
- Attend external events and sales meetings, ensuring prospective customers have sufficient information and appropriate contacts to begin contract negotiations.
- Work collaboratively with depot management and relevant colleagues to ensure all customers receive a consistently high level of service and that the impact of any unforeseen developments is minimised.
- Ensure all current and prospective customer records are updated and maintained in accordance with statutory requirements and company standards, procedures, and data protection policies.
- Contribute to the development and management of company systems, processes, and associated software, coaching others in their application where required.
- Lead the development and implementation of company-wide projects and associated communications, ensuring all stakeholders are fully briefed and involved where necessary.
General Responsibilities:
- Promote company values and code of conduct in all that you do and to others you come into contact with
- Adhere to company rules, policies, procedures consistently and encourage others to do the same
- Maintain up-to-date knowledge of legislation impacting on your role where required
- Maintain accurate and up-to-date records and ensure that confidentiality is applied where appropriate
- Be flexible as required in accordance with the needs of the business
What qualifications and experience are we looking for in our Account Executive?
- Experience working in a customer-facing and/or sales-focused role within a team-based office environment.
- Confident working with stakeholders at all levels, with strong experience in collaboration and relationship management.
- IT literate, particularly in Microsoft Office, with the ability to compile, analyse, and interpret data.
What skills are we looking for in our Account Executive?
- Strong verbal and written communication skills, with the ability to adapt style to different audiences.
- Ability to build strong relationships and influence customers and stakeholders.
- Ability to work both independently and as part of a wider, dispersed team.
- Good attention to detail, with the confidence to identify and challenge discrepancies appropriately.
- Strong organisational skills, with the ability to manage changing priorities, targets, and deadlines.
- Confident numerical skills to support data handling and account management activities.
- Ability to remain calm under pressure and handle challenging conversations professionally.
- A proactive and flexible approach, with a willingness to support wider team activities and attend meetings or events when required.
We’re also proud to be an equal opportunities employer. Recruitment decisions are based on merit, and we particularly welcome applications from Women, LGBT+ candidates, and Black, Asian and Minority Ethnic applicants, who are underrepresented in our industry.
If this role sounds like the right fit for you, click apply today to become our Account Executive, we would love to hear from you!
